Customer Service / Sales
The best way to reach us is by using the Email form below, and at the bottom of each page. You can also email us at doorcorner@gmail.com.
We can also be reached at 212-330-0389
Our call center hours are:
Monday through Friday:
8:00 am to 5:00 pm EST
Doorcorner.com observes the following holidays, and will be closed:
- New Year's Day, January 1
- Easter Sunday
- Independence Day, July 4th
- Thanksgiving Day, 4th Thursday in November
- Day After Thanksgiving
- Christmas Eve Day, December 24
- Christmas Day, December 25
Returns / Order Cancellations
Returns can be set up online 24/7! Setting up a return is quick and easy, just log into RETURNS to access our returns tool. If you have any trouble or have a question, we can be reached by the email or phone number above. For more information on the returns process please review our Returns Policy.
If you have a cancellation request, we highly recommend emailing us at doorcorner@gmail.com or contacting our call center staff at (212) 330-0389 as this allows us to process your cancellation request as quickly as possible. If you would like to view more information on the cancellation process and what it entails please see our Cancellation Policy on the returns page.
Physical / Postal Address
Need to write us by mail? Please use the following address
Doorcorner.com, Inc.
9323 Magnolia Estates Drive
Cornelius, NC 28031
** Returns must be pre-authorized and are returned to their original shipping center. Please check your Return Goods Authorization email for the proper return address.
Manufacturer or Vendor Inquiries
Do you have a brand you think would be a good fit for Doorcorner.com? Are you a shipping warehouse or manufacturer representative that drop-ships? We are always looking for new business relationships. Please send email inquiries to: doorcorner@gmail.com
Terms of Use
Welcome to doorcorner.com. This site is provided as a service to our customers subject to the following conditions. Please note that your use of this website constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may "bookmark" a particular portion of this site and thereby bypass this agreement, your use of this site still binds you to the Terms.
Privacy
Please review our Security and Privacy Notice, which also governs your visit to doorcorner.com sites, to understand our practices.
Electronic Communications
When you visit doorcorner.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio/video media, digital downloads, data compilations, and software, is the property of doorcorner.com, or its content suppliers.
The compilation of all content on this site is the exclusive property of doorcorner.com.
License and Site Access
Doorcorner.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of doorcorner.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, image stripping, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of doorcorner.com.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of doorcorner.com, and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing doorcorner.com’s name or trademarks without the express written consent of doorcorner.com. You may not use any direct linking or source-calling of any media presented on this web site.
Any unauthorized use terminates the permission or license granted by doorcorner.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of doorcorner.com so long as the link does not portray doorcorner.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any doorcorner.com logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Minors
Doorcorner.com does not sell products to children, but to adults who can purchase with a credit card or other certified payment method. If you are under 18, you may use doorcornr.com only with consent of a parent or guardian. Doorcorner.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications, and Other Content
If you do post content or submit material, submit suggestions, ideas, comments, questions, or other information, the content must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable or consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of such content. Doorcorner.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant doorcorner.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant doorcorner.com and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify doorcorner.com for all claims resulting from content you supply. Doorcorner.com has the right but not the obligation to monitor and edit or remove any activity or content. Doorcorner.com takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from Doorcorner.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Pricing
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.
Despite our best efforts, a small number of the items in our catalog may be mispriced. In the event that an item is mispriced, doorcorner.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will be charged upon ordering and your order will be shipped within the time stated on the product specific page or mentioned under the "Shipping Policies" section of the website. If your order is unable to ship within 24 hours, we will hold your funds as a deposit on the goods until the product ships. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after payment received, we will issue a credit by the charged payment method for the amount of the charge.
Quantity Limits and Dealer Sales
Doorcorner.com reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same the same payment account and also to orders that use the same billing and/or shipping address, or same email address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. Doorcorner.com also reserves the right to prohibit sales to dealers. If you are interested in purchasing multiple quantities of items for a corporation or institution, please contact us through our Customer Service.
Product Descriptions
Doorcorner.com attempts to be as accurate as possible. However, doorcorner.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product you purchase from us is not as described, your sole remedy is to return it in unused condition.
We have also made every effort to display as accurately as possible the colors and finishes of our products that appear on the site. However, as the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color or finish will be accurate.
Indemnification
You agree to defend, indemnify and hold doorcorner.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY DOORCORNER.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. DOORCORNER.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE site OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS site. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DOORCORNER.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, DOORCORNER.COM DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS WEB SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE DOORCORNER.COM WEB SITE, THAT YOUR USE OF THE WEB SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.
Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL DOORCORNER.COM OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE THIS WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF DOORCORNER.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL DOORCORNER.COM BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
Site Policies, Modification, and Severability
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to this website. Doorcorner.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the doorcorner.com web site following any such change constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Web site.
Our Address
Doorcorner.com
9323 Magnolia Estates Drive
Cornelius, NC 28031
http://www.doorcorner.com
Use of this website implies your acceptance of all terms and policies as described above.
Backorders
We specialize in getting you our products in as timely a manner as possible. On occasion, an item may not be readily available and must be backordered from the manufacturer. If any part of an order is backordered, we follow these steps:
- Items on backorder are charged at point-of-sale in full, just as immediate-shipment items. This is to reserve an item from the manufacturer, in some cases, actually producing it on demand. A refund can be issued if the item is successfully cancelled (*See below for info on cancellation).
- Notify you by email which items are on backorder and the estimated ship date. This email is sent within 24 hours of the order being placed.
- As the estimated ship date approaches (within 1-2 days of the ship date) we verify with the shipping warehouse or manufacturer that the date is still correct. If the manufacturer has a delay, we update the backorder date and again notify you by email. Production for some specialty items do happen - we apologize in advance, but we will do everything to help you get your products as soon as possible.
- Backordered items can be cancelled if they are confirmed as not-shipped. Items that have left the production (manufacturer) or original storage facility can no longer be cancelled as title is considered as passed to the customer. If you need to cancel a backordered item, please contact customer service and we will attempt to halt shipment of the product. A confirmation email or phone call will be made to confirm the cancellation and subsequent credit or change to your order.
Please note that in most cases we send notification by email. To ensure you receive all communication and that our order-notification emails are not caught by SPAM-filters, please add doorcorner@gmail.com to your safe-list or address book. Also, our call center and specialist staff, stand ready to answer any inquiries or assist in helping with your order.
Payment Methods
Doorcorner.com accepts multiple forms of payment to fit most needs. Below are our current methods we accept payments for orders:
- Credit Cards: - We accept most major credit cards (including Visa, MasterCard, Discover, and American Express).
- PayPal - PayPal allows members to have one Personal account linked to any bank account or credit card for easy payment. For more information, visit: http://www.paypal.com
