Refund, Return, and Cancellation Policies

Doorcorner.com is the best place to buy products online. We stand behind our products and guarantee your satisfaction with every order.

Doorcorner.com promises to deliver high-quality products, in excellent condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it or accept a return of the merchandise.

The following items may be returned for a refund:

•Merchandise that has not been removed from its original packing

•Defective merchandise

•Merchandise that was mispacked or was not shipped correctly

•Merchandise that has not been installed

Doorcorner.com will accept returns within 30 days of when you place your order. There is no minimum value on returns and no restocking fees within 30 days of your purchase. If more than 30 days and less than 60 days, there is 20% restocking fee charged. If more than 60 days, the restocking fee will be 30%. After 90 days from the date of purchase, products are not eligible for return.

Doorcorner.com is not responsible for any labor costs incurred as the result of the shipment or installation of incorrect, damaged, or defective parts. In addition, doorcorner.com is not responsible for lost shipments. Instead, you must file a lost shipment freight claim with the respective shipper. Finally, merchandise must have not been damaged in freight transit.

Our "NO QUESTIONS, NO REASONS, NO HASSLES" return policy: Return your order within 30 days for a FULL REFUND, including your shipping cost*!

You can also cancel items that have not been shipped yet. To cancel an order that has not yet shipped, please call our customer service department immediately. Once an item or an order has been shipped it cannot be canceled, and you will have to process a general return.

(*shipping cost is equal to the original amount charged for shipping. If original order qualified for FREE SHIPPING, there will be no refund of shipping cost. For partial-order returns, we will pro-rate the refunded shipping cost depending on the percentage of the order that is being returned)

Returned Goods Authorization

In order to expedite your return, please complete the following steps:

•You must obtain a Return Goods Authorization (RGA#) by submitting the form below.

•Returned items must be received within 30 days of original delivery date. Credits for shipping will include the original shipping cost. If original order exceeded $149.00 and qualified for FREE SHIPPING, there will be no credits given for shipping charges. For partial-order returns, a pro-rated shipping credit will be issued based upon the items that are being returned.

•All products must be returned in original packaging with all parts and manuals to receive credit. We will notify you via email of your refund once we’ve received and processed the returned item.

•We will do our best to process the return quickly. Please allow 14-21 days for processing. Refunds will be credited to the original purchasing credit card account number only.

Shipping Methods

•AVAILABILITY - USUALLY SHIPS IN 2-3 BUSINESS DAYS: Most orders ship (are sent out) directly from our supplier in 2-3 business days from the time the order is placed. In some cases, your order may even ship the same day or the following day. However, we ship directly from several different suppliers, and the number of days between when your order is placed and when it ships will vary dependent upon the time of day the order was placed and the particular supplier that it is being shipped from.

•STANDARD GROUND - 3-5days: Standard Ground shipping typically takes 3-5 days from the day the order is shipped. Because we ship directly from several suppliers, the number of days in transit depends on the location that your items are being shipped from, as well as your location. 3-5 days in transit is typical, but can vary dependent on your location in proximity to the location where your items are being shipped from.

•We use FedEx, UPS, and USPS shipping services, at our discretion. Please be aware that many orders ship from multiple locations. Therefore, orders with more than one item may ship separately, and arrive at different times.

•TRACKING INFORMATION - You will receive an email with a tracking number after your items have shipped. We do our best to update your order with the tracking information as quickly as we can. Occasionally, your order may have shipped, and we have not yet updated your order with a tracking number. If you have not received a tracking number withing 3 business days of placing your order, please contact us at doorcorner@gmail.com.

•Most items are shipped within 1-3 business days from when the order is placed. We ship only Standard Ground. Delivery time generally takes 3-5 business days, depending on where the order is being shipped.

• In order to keep our prices as low as possible, we do not currently ship to Canada, or offer expedited shipping.

Shipping Rates

*For orders less than $149.00, shipping will be a flat rate of $4.95, regardless of weight. FREE SHIPPING is offered on orders over $149.00.

•If signing for your package, be sure to note any outside package damage to the driver. If there is package damage, open the package in front of the driver to inspect the contents before signing. Insurance will not cover packages damaged during shipment unless you inspect before signing.



Use of this website implies your acceptance of all terms and policies as described above.